Privacy and Cookie Policy

ARTICLE 1 - PURPOSE OF THIS POLICY

The purpose of this personal data protection policy is to inform you in complete transparency about how CBX Medical collects, uses, protects and shares your personal data when you use our website. www.cbxmedical.com , in accordance with the General Data Protection Regulation (GDPR) No. 2016/679 and to the Data Protection Act of January 6, 1978, amended.

ARTICLE 2 - DATA CONTROLLER

The data controller is the company CBX Medical , whose head office is located at:

1/e2 Boulevard Général Michel, 6000 Charleroi, Belgium

Email: info@cbxmedical.com

ARTICLE 3 - DEFINITIONS

  • CBX Medical Or We : designates the company CBX Medical.
  • Personal data : any information that allows a natural person to be identified directly or indirectly.
  • GDPR : Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data.
  • Website : designates the website www.cbxmedical.com published by CBX Medical.

ARTICLE 4 - PERSONAL DATA COLLECTED

In particular, we collect the following categories of data via the site:

Identification data : first name, last name, email address (when creating an account or contact).

Order data : postal address, telephone number, delivery information, order history.

Navigation data : IP address, browser type, pages viewed, connection time.

Data from forms : messages sent, requests for information.

This data is either provided directly by you or collected automatically during your browsing.


ARTICLE 5 - PURPOSES AND LEGAL BASES

PurposeLegal basisRetention periodCreation of customer accountExecution of pre-contractual measuresUntil deletion of the account or 2 years after inactivityProcessing of ordersExecution of the contract5 years after the last orderResponse to requests via contact formLegitimate interest3 years after the last contactSending newslettersConsentUntil withdrawal of consentManagement of GDPR rightsLegal obligation6 years after the request

ARTICLE 6 - RECIPIENTS OF THE DATA

Your personal data may be transmitted:

Internally : to the sales, customer support and IT teams of CBX Medical.

Externally : to our service providers (host, carriers, marketing or web analysis providers), only for the purposes intended and with appropriate guarantees.

In the event of transfer of activity : in the context of a transfer, merger or reorganization.

ARTICLE 7 - DATA SECURITY

CBX Medical implements appropriate technical and organizational measures to ensure the security of your personal data:

Encryption of sensitive data

Secure storage

Restricted access to data

Accommodation within the European Union

Our subcontractors are also required to comply with these security requirements.

ARTICLE 8 - TRANSFERS OUTSIDE THE EU

The data is, by default, hosted within the European Union. In the event of transfer to a third country, CBX Medical undertakes to implement the following standard contractual clauses approved by the European Commission or any other appropriate guarantee.

ARTICLE 9 - YOUR RIGHTS

In accordance with current legislation, you have the following rights:

Right of access to your data

Right of rectification inaccurate data

Right to erasure (under conditions)

Right to limitation of the treatment

Right to object to certain treatments

Right to portability of your data

Right to withdraw consent

Right to define the fate of your data after your death

ARTICLE 10 - EXERCISING YOUR RIGHTS

To exercise your rights, you can contact us at the following address:

info@cbxmedical.com

You may be asked for proof of identity. We undertake to respond to your request within 30 days.

You also have the right to appeal to the Data Protection Authority. :

https://www.autoriteprotectiondonnees.be

ARTICLE 11 - UPDATING THE POLICY

This privacy policy may be modified at any time.

Any updates will be published on this page and, if necessary, notified by any appropriate means.